We have been experiencing intermittent connection problems with our phone lines due to widespread increased demand on phone networks.
COVID-19 Service Update
PlanetDrugsDirect.com currently contracts with nine licensed dispensaries in five different countries. We are committed to ensuring we respect each jurisdiction's rules, regulations and safety warnings during this pandemic. These guidelines can change daily and the most current information will be available to you when you complete your order.
All partner dispensaries are currently communicating a delay in processing orders and a potential delay in transit times.
At this time, we can no longer guarantee reliable delivery and/or delivery within a 4-week period. Our partner dispensaries have informed us they can no longer honour any reshipments until operations resume as normal. Delivery may take up to 8 weeks.
We are suspending delivery services to all non-USA customers due to a significant reduction in airline operations and shipping options. We will accept orders and put them on an indefinite hold.
All partner dispensaries are currently communicating a temporary increase in shipping costs. You will see this reflected in our prices moving forward.
As we re-route orders to new shipping locations, there may be a difference in cost. Please be aware that we will likely be unable to match the prior price that was offered. You will be contacted if you are affected.
As we observe the recommended Social Distancing guidelines in our Contact Center, hold times may be longer than normal. This may also lead to longer processing time for your order.
We will not fulfill orders for 'off-label' use of any products reported to treat COVID-19.